Dr r Shrivastava

Customer Reviews about Dr r Shrivastava:

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  WITH THE NEW PRESCRIPTION METHOD (ORDERING ONLINE) I TRIED FOR SEVERAL HOURS OVER TWO DAYS WITHOUT ANY SUCCESS ! THEREFORE I RANG THE SURGERY AND WAS GREETED WITH A RECEPTIONIST WHO WASNT INTERESTED AND FLATLY REFUSED TO ORDER MY DRUGS OVER THE PHONE. I WAS UNDERSTANDABLY UPSET BY HER REACTION AND DEMANDED TO SPEAK TO THE PRACTICE MANAGER, SHE REFUSED AND STATED THAT HE WAS IN A MEETING. I ASKED HER TO MAKE SURE HE RANG ME BACK A.S.A.P. HER REPLY WAS "PHONE BACK WHEN YOU ARE IN A BETTER MOOD" SHE THEN SLAMMED THE PHONE DOWN ON ME. A COUPLE OF MONTHS AGO I WAS IN HOSPITAL HAVING OPEN HEART SURGERY, WHEN I CAME HOME THE HOSPITAL GAVE ME A LETTER FOR MY DOCTORS, AS I WAS STILL TO ILL TO DRIVE TO THE SURGERY MY DAUGHTERS PARTNER TOOK THE LETTER IN FOR ME. 4 DAYS LATER I TRIED TO ORDER THE NEW DRUGS THE HOSPITAL SAID I NEEDED TO KEEP MY BLOOD THIN AND THAT WAS VERY IMPORTANT AS THE NEW DRUGS ALSO STOPPED ME GETTING BLOOD CLOTS, I WAS REFUSED THESE NEW VERY IMPORTANT DRUGS BECAUSE THE RECEPTIONIST SAID THAT THEY WERE NOT ON MY REPEAT PRESCRIPTION LIST. I CONTACTED THE SURGEON WHO CARRIED OUT THE OPERATION HE SAID THAT THESE DRUGS WERE VERY IMPORTANT TO MY HEALTH, HE SAID HE WOULD CONTACT THE SURGERY TO SORT THE PROBLEM OUT. I CAN ONLY ASSUME HE DID AS THE FOLLOWING DAY MY DRUGS WERE WAITING FOR ME AT THE CHEMIST, LATER THAT DAY I RANG BACK AND GOT A DIFFERENT RECEPTIONIST WHO ALLOWED ME TO ORDER THE DRUGS I NEEDED AND THEN SAID THAT THE PRACTICE MANAGER HAD GONE HOME AND WOULDNT BE BACK UNTIL MONDAY (THIS WAS A THURSDAY) SHE THEN STATED THAT THE PRACTICE MANAGER HAD TOLD HER TO TELL ME THAT I HAD TO FIND ANOTHER DOCTORS AS THEY DIDNT WANT ME THERE ANYMORE ! ! THIS WASNT THE FIRST TIME A CONSULTANT HAD TO CONTACT THE SURGERY TO SPEAK TO A DOCTOR, MY RHEUMATOLOGY CONSULTANT HAD TO REPRIMAND A NEW DOCTOR AT THE PRACTICE CALLED Dr ROULE ( I THINK THATS HOW ITS SPELT) BECAUSE HE DECIDED TO ALTER MY DRUGS AND THE DOSES WITHOUT FIRST TALKING TO MY CONSULTANT. WHEN SHE FOUND OUT SHE PHONED HIM IN MY PRESENTS AND TOLD HIM TO LEAVE ALL MY DRUGS AS SHE HAD PRESCRIBED THEM AS IT WASNT HIS PLACE TO ALTER THEM. (ID LOVED TO HAVE SEEN HIS FACE DURING THAT CONVERSATION AS MY CONSULTANT DOESNT MINCE WORDS, I KNOW AS IVE BEEN ON THE RECEIVING END !) SO THIS IS MY HONEST VIEW OF THIS PRACTICE, IM FORCED TO USE THEM AS THEY ARE THE CLOSEST TO WHERE I LIVE. THE NURSES KIM AND DIANE ARE GREAT AND VERY HELPFUL, ESPECIALLY IF YOU HAVE ANY QUESTIONS. IM THERE A LOT HAVING MY BLOODS CHECKED DUE TO THE DRUGS I HAVE TO TAKE. KIMI.
  By anonymus110911, March 09, 2018

About Dr r Shrivastava in Maltby

Opening hours: Reception times : Monday : 08:00 - 18:30 | Tuesday : 08:00 - 18:30 | Wednesday : 08:00 - 18:30 | Thursday : 08:00 - 18:30 | Friday : 08:00 - 18:30 | Saturday : Closed | Sunday : Closed | Surgery times : Monday : 08:00 - 18:30 | Tuesday : 08:00 - 18:30 | Wednesday : 08:00 - 20:00 | Thursday : 08:00 - 18:30 | Friday : 08:00 - 18:30 | Saturday : Closed | Sunday : Closed |